The ACR conferences are great. Lots of information and lots of issues to discuss. So far, two issues stand out for me. The first is referred to as versioning–specifically, providing historical versions of administrative codes. Colorado demonstrated their new rulemaking system which includes the capability to present a rule as it is in effect today, or any other day.
Second, continuity planning is critically important. With the retirements that states will see from the ranks of ACR in the coming five to ten years, the states (we) need to have plans in place to train replacements. Most of the states have very small shops that make continuity planning essential.